Upload your PDFs or paste your website URL. SupportPilot answers customer questions 24/7 with cited sources, captures leads, and hands off to your team when it isn't sure.
The demo bot is trained on a fictional dental clinic's patient handbook (PDF) and FAQ pages. Try “Do you take Delta Dental?”
Brightside Assistant
Online · replies instantly
Do you take Delta Dental? And can I pay monthly?
Do you do Botox?
Fewer support tickets
Routine questions answered instantly, day and night.
More qualified leads
Visitors leave their email while they're engaged.
Zero hallucinated answers
Grounded in your content, with sources shown.
Everything a support bot needs
A complete product: knowledge ingestion, retrieval, a deployable widget, lead capture, handoff and analytics.
Upload PDFs, crawl your website or paste FAQs. Content is chunked, embedded and stored in PostgreSQL with pgvector.
Every answer links back to the exact page or document it came from, so customers (and you) can trust it.
A confidence gate and strict grounding prompt mean the bot says “let me get a human” instead of guessing.
When the bot isn't sure, visitors reach your team by email (with the full transcript) or WhatsApp in one tap.
Collect name and email before or during the chat. Leads land in your dashboard and inbox, exportable to CSV.
See conversations, leads, answer rate and, most importantly, the questions your content doesn't cover yet.
Drop in PDFs (price lists, manuals, policies) or paste your website URL. We crawl, chunk and index it in seconds.
Ask real customer questions, check the cited sources, and tune tone, lead capture and the confidence threshold.
Works on WordPress, Shopify, Webflow, Wix or any HTML site. The widget runs in an isolated iframe.
<!-- Paste before </body> --> <script src="https://your-app.com/widget.js" data-bot-id="…" defer></script>
Under the hood
Ingest
PDF text per page, website crawl via sitemap + links
Chunk
~1,100-char chunks with overlap, page and URL kept
Embed
768-d vectors (Gemini or OpenAI) in pgvector, HNSW index
Retrieve
Hybrid search: vector + full-text, fused with RRF
Answer
Confidence gate → grounded, streamed answer with citations
Set up your first chatbot in about five minutes, with no credit card required.